Terms of Service

1. Agreement to Terms

By accessing or using Dash by Lightning Commerce (“Dash” or the “Service”), operated by Overcast Digital Inc., doing business as Lightning Commerce (“we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Dash is a TikTok Shop analytics dashboard that connects to the TikTok Shop API to display sales, product, content, and financial data in a centralized interface. The Service accesses your TikTok Shop data on a read-only basis and does not modify, create, or delete any data in your TikTok Shop account.

3. Account Registration

To use the Service, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify us immediately of any unauthorized use.

4. TikTok Shop Connection

The Service requires you to authorize access to your TikTok Shop account via OAuth. By connecting your TikTok Shop, you grant us permission to read analytics data as described in our Privacy Policy. You may revoke this access at any time through your TikTok Shop settings. Revocation stops future collection from that connection but does not automatically delete historical data; deletion requests are handled under our Privacy Policy.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or its infrastructure
• Share your account credentials with unauthorized third parties
• Use the Service to scrape, resell, or redistribute TikTok Shop data in violation of TikTok's terms

6. Pricing and Payment

Dash offers a 30-day free trial that starts when you sign up. A card is required before you connect a TikTok Shop or TikTok Ads account; it is not charged during the trial.

Each brand on your account is priced and billed separately. A brand's monthly price is set by its net TikTok Shop GMV (TikTok's reported GMV less refunds, in USD) for the last full calendar month, using the price bands on our Pricing page.

When the trial ends, if a card is on file, your paid plan starts automatically and renews each month until you cancel. If no card is on file, access pauses until you add one. Fees are billed monthly in arrears, at the end of each billing period, to the card on file; applicable taxes are added. If a payment fails, access continues for a 7-day grace period while the card is retried; after that, access may be suspended until payment succeeds.

You can cancel at any time in Settings, where an owner or admin of your company manages billing. If you cancel during the free trial, you are never charged and access ends when the trial ends. If you cancel a paid plan, access continues until the end of the current billing period, that period is billed, and data collection then stops. We do not provide refunds or credits for partial billing periods, except where required by law. We reserve the right to change pricing with 30 days' written notice; changes apply from your next billing period.

7. Intellectual Property

The Service, including its design, code, features, and documentation, is owned by Overcast Digital Inc. and protected by intellectual property laws. Your TikTok Shop data remains your property — we claim no ownership over it.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that data from the TikTok Shop API will always be accurate or complete.

9. Limitation of Liability

To the maximum extent permitted by law, Overcast Digital Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including loss of profits, data, or business opportunities. Our total liability for all claims arising out of or relating to the Service is limited to the fees you paid us in the 12 months before the claim, or $100 if greater.

10. Termination

You may cancel your account at any time. We may suspend or terminate your access if you violate these Terms or if required by law. Upon termination, your right to use the Service ceases immediately. Requests to delete account or associated data are handled in accordance with our Privacy Policy, including identity, authority, scope, retention, and legal-hold review.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or through the Service. Continued use after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Orange County, California, and you and we consent to their jurisdiction.

13. Contact Us

Dash by Lightning Commerce is operated by Overcast Digital Inc., doing business as Lightning Commerce. If you have questions about these Terms, please contact us at lightning@overcast.digital.